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  • What are your modes of payment?
    CREDIT/ DEBIT CARD We are accepting payments using major Debit/ Credit Cards, Gcash, Grabpay for all in store purchase. Credit/ Debit card payments is also available through PayPal at BANK DEPOSIT We accept payments through bank deposit (Banco de Oro, MetroBank and EastWest Bank). Once you checkout your chosen items, the account details will be displayed for your convenience and after placing your order, you will receive a confirmation in your email informing you about your order number and the details where you can send your payments. Once you have settled your payment, please send us proof of payment so that we can ship your orders right away - you can send it as a reply in our confirmatory email or send it separately in this email address We will surely update you about the shipping status along with its tracking number. CASH ON DELIVERY This mode of delivery is exclusive for GenSan buyers only through Maxims delivery. CASH ON PICK UP To cater those working moms and dads, we have opened our physical store located at Door 1 KLEE Building J Crisologo/ Kadulasan St Brgy Dadiangas East Gen. Santos City. Just look for Ms. Margarette Anne Pascual. Please contact her at 0917-648-7007 so that she can prepare your orders in advance - we don't like the idea of keeping you waiting. If your chosen items are all on hand, it will be ready less than 24 hours. Don't forget to wear mask, use alcohol/alcohol based sanitizers because in Baby Zen Ph, we value your safety.
  • What courier do you use for shipping?
    We use Gogo Express for our shipping transactions. The rates are available once you checkout your orders. Fee may vary depending on the size of your orders/pouch. However, if you will purchase bigger items such as highchairs, playfence, etc. please send us a messag, we will arrange your shipping and look for a courier with best rates. If you wish to ship your orders via J&T, LBC and other couriers, you may do so. Just send us a message and we will arrange everything for you.
  • When do you usually ship and deliver?
    For Gensan Clients, COD ( Cash on delivery) orders must be placed before 6pm for same day delivery. Orders placed at 6pm onwards will be delivered the next day. If you have paid through GCash and Bank Transfers, please don't forget to send us proof of paymetns so that we can process your orders in no time. Pay now, ship tomorrow basis via Gogo Express.
  • Are you open to resellers?
    Yes. Just send us your letter of intent. We are looking forward for our future partnership!
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